Complaints Regarding English server being down/Unknown Error

http://en.toram.jp/contact/
Says right there and I quote.
"Customer Support Hours

Please note in advance.

Contact form is available 24/7, however Customer Support will not be available during weekends and holidays.
Operational hours are 11:00AM to 6:00PM Japan Time Zone.
Inquiries submitted during non-operating hours will be replied to the e-mail address written in the mail form from the next business day."
So everyone pack your shit and do something else until it's Monday Japan Time Zone or until they wake up.

 

Bumping this so people can see this crap.

 

Hey if I clicked reacquire account because it could not load. Is my account now lost??

 

Nope
Your account is okay ouo

 

It's like 2.10pm in Japan... Sunday though.. so, these are non-operating hrs?

 

A_A Yay

 

You can said like, when weekend, will you going to work?

 

Yeah, I can understand.. ^^ jus asking though... Server down for a day.. kinda major issue... and not even a single update or anything....

Just too bored.. literally frustrated.. without Toram.... x_x Atleast, now I know how much I'm addicted to it....

 

bump