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Lost account email

Discussion in 'Toram Online In Game Issues / Device Support' started by David_ddd, Mar 30, 2020.

  1. David_ddd

    David_ddd New Member

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    Komeny
    I have been playing toram online since 2017. Decided to delete the game a year ago, however when I downloaded it back I realized I don't remember the email I registered my account to (I remember the ingame name though). I have pay receipts for the Orbs I bought in game, the Toram Online support refused to help me ( I didn't send them the receipts). Is there any way to get my account back?
     
  2. Lucifere

    Lucifere Angel of Rebellion Elite Member

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    Nope unfortunately they told during several months about it to protect the acc...
     
  3. Red_Fox

    Red_Fox Internet Pirate Super Likable Elite Member Epic Member

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    Google ID authentification was disabled long ago and recovery via Google accounts is no longer possible.
    if you didn't register and Asobimo account and linked it with your game data, then your game data is forever lost.
    if you did register and link your data but forgot your email, then you can't get back into your account either.
    passwords can be reset, but not the email.
    accounts with 180+ days of inactivity will be deleted.

    if the orb purchase receipts include account data, you may have a chance to prove your legit ownership.
    otherwise you will not get it back if you don't remember the email address you used.
     
  4. kariin

    kariin Patience is a Virtue Staff Member MODERATOR Super Likable Elite Member Wiki Contributor Epic Member

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    you can try email asobimo via their contact form. i had a guildie forgot her email and aso was able to give her that info...altho that happened almost 2 yrs ago. so not sure if that's within their policy anymore
     

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