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Discussion in 'Toram Online In Game Issues / Device Support' started by ~Sul, Nov 17, 2019.

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  1. ~Sul

    ~Sul Member

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    I used to play toram about a year ago and I thought about play the game once again I download the app with the same email I had but it makes me enter my email and password which I don’t remember creating a password back then I just had to click on my email and it would automatically logged me in is there any way to get my account back ?
     
  2. Red_Fox

    Red_Fox Internet Pirate Super Likable Elite Member Epic Member

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    Red_Fox
    automatic Google ID verification no longer exists. for more than a year they prompted players to register an Asobimo Account (with email and password) to save their toram account.
    if you didn't do that, your old account is lost the moment you erase the game data from your device.

    there is a slight chance to get it back by contacting the customer support. but during the last maintenance they erased the usernames from unused accounts to free up the names for new players, so it's very likely that your old account is in a blank state now.
     
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