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Can't Open Orb Shop

Discussion in 'Toram Online In Game Issues / Device Support' started by Cheslie, Jun 18, 2016.

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  1. Cheslie

    Cheslie Well-Known Member

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    I was excited for the one orb only for first try for any avatar chest buuuut I already retried three times and even accessed it through check campaigns.

    It still doesn't work. They say there's a problem with my internet connection but, my internet connection isn't that slow.

    I need to try those avatars out... XDDDD

    I just might try again tomorrow ;-;
     
    Last edited: Jun 19, 2016
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  2. Exzelion

    Exzelion Well-Known Member

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    I cant get in to orb shops too.. sad
     
  3. Cheslie

    Cheslie Well-Known Member

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    I'm glad I'm not the only one. XD So then I hope they fix it *^*

    'Cause I'll go cray cray if not.

    If they don't fix it before the event ends, they better give free orbs mehehe
     
  4. Bedsheet

    Bedsheet Supercalifragilisticexpialidocious Elite Member

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    More people has this problem too. It's either a bug, or aso is trolling us
     
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  5. Cheslie

    Cheslie Well-Known Member

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    ;-; urgh ... I hope they're not trolling us.... I'll riot xD
     
  6. Shastah

    Shastah Well-Known Member

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    Can't get in too.
     
  7. Precaria

    Precaria Precariø ♂ Retired IG Super Likable Elite Member Wiki Contributor

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    Same for me, it freezes my screen a few seconds after pressing the green Orb Shop button, sometimes my orbs will load up there, but sometimes they won't. I've had to restart the app 5 times now and there's just no way to load the avatar shop. I'm sure they'll fix it as soon as they detect that they aren't having a single sale.
     
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  8. NUT2Fast

    NUT2Fast @Ameilla ‘s Husband Elite Member

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    Same it fucks up for me I advice u report to them so they can extend it for tomorrow since this is effecting a lot of people
     
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  9. Cheslie

    Cheslie Well-Known Member

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    They better notice it! XDDD
     
  10. Cheslie

    Cheslie Well-Known Member

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    The contact us info confuses me ;-; xD
     
  11. Mcw

    Mcw Well-Known Member

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    Maybe they still maintenance the all avatar chest 1orb event
     
  12. Cheslie

    Cheslie Well-Known Member

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    They gave the news too soon then. It ruined my excitement. XD
     
  13. Precaria

    Precaria Precariø ♂ Retired IG Super Likable Elite Member Wiki Contributor

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    Forgot to mention something strange. After crashing in the orb shop, once I restart the app I get a message that says "Failed to Authenticate" then I need to force close it and reopen for it to let me in.
     
  14. Mcw

    Mcw Well-Known Member

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    Me too but i cant join the game
     
  15. Exzelion

    Exzelion Well-Known Member

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    It happens to me too. Restarting over and over again but still the same freezing my screen..

    And became too laggy in sofya
     
  16. Exzelion

    Exzelion Well-Known Member

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    I encountered the same fate :(
     
  17. Erased

    Erased Well-Known Member

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    Do i have to list them all? :(
    Been having this issue since yesterday. Got lucky once and was able to buy. But not today. Game keeps freezing when i try opening the shop.
     
  18. Cheslie

    Cheslie Well-Known Member

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    image.png
    Why Toram... ;-;
     
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  19. DianeRSD

    DianeRSD New Member

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    Me too ;-; I hope they fix this immediately
     
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  20. Reina。

    Reina。 Well-Known Member

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    Im having same prob it freeze when you open orbs shop I tried with 3 phones
     
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