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Failed to connect to the server

Discussion in 'Toram Online In Game Issues / Device Support' started by Worlds, Apr 20, 2019.

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  1. Crusader

    Crusader Well-Known Member

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    Worst timing ever! It had to happen during Golden Week …
     
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  2. Zidan A.R

    Zidan A.R New Member

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    can we report it to asobimo?
     
  3. Zufeng

    Zufeng Well-Known Member

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    Recently i got hit with this error too.
    This happen when its 2 minute left for whale even,i started the match,then the seconds ticks all the way to 100.

    Tested with emulator that my alt is fine,but when im trying to log inside main acc through emu,it gave me same error.
    Already used vpn,doesn't work
    Tested with new acc to enter event venue,strangely it function normally
    I think there is something seriously gone wrong on Re Zero event venue during the last whale raid
    Just wtf happens here
     
    Last edited: Apr 29, 2019
  4. Zidan A.R

    Zidan A.R New Member

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    ok, i can login
     

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  5. Zufeng

    Zufeng Well-Known Member

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    Same here
    Suppose the problem has gone...for now
     
  6. denam

    denam Member

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    Can anybody relog after the server crash happened 40mins ago?
     
  7. Crusader

    Crusader Well-Known Member

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  8. JibrutoX

    JibrutoX Active Member

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    same here. cant login like almost 2 days.
    send asobimo ticket. but looks like they still on holiday.
     
  9. Zufeng

    Zufeng Well-Known Member

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    Still can log so far.
    Either its the int server,or its the whale map that have the problem
     
  10. Azure_1802

    Azure_1802 Member

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    I just got this problem today. Just after defeating the white whale, the screen loaded forever and the game didn't respond, so I forced close it, then open it again and the message "Unknown Error, Failed to connect to the server. Please contact us for details" appeared. i tried many things: clear cache, restart phone, reacquire data, reinstall the app, etc. but still got that message. I sent asobimo an email but they're still on holiday...
    My other accounts are working just fine. Maybe the white whale event is really the problem.
     
  11. Sennith

    Sennith New Member

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    Still can't login most likely lost my character to uninstall tried to make new one still same issue can't get past loading....(I miss my lost character.•°^°•.) edit: ps I got a Motorola E4 I think any please help ¶•¶
     
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