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Lost over $50 and character

Discussion in 'Toram Online In Game Issues / Device Support' started by ÇHÛ su handsome, Jun 27, 2019.

  1. ÇHÛ su handsome

    ÇHÛ su handsome Member

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    Çhû
    Toram was doing this thing were it allowed the transfer of in game information to another device and I've done so because i have just recently got a new phone, when i logged into my email address i used for my same character for the past 3 years it said i had no saved data and started me a new game but logged me out of toram on my other device. I lost all my avatars and orbs i spent on Toram Online and not to mention the countless hours i spent playing the game and leveling up my character just to have all of that lost. I would like to know if there was a way i can get my character and account information back.
     
  2. Soul Nomad

    Soul Nomad Well-Known Member

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    Best bet would be to summit a ticket and wait. If you locked your account with a asobimo account your info will be safe but if used the Google id thing I believe they deleted that.
     
  3. ÇHÛ su handsome

    ÇHÛ su handsome Member

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    So if i usually logged in using a email account the whole character is just gone?
     
  4. rxrabbit

    rxrabbit Well-Known Member

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    Did you register for an asobi account?


    ----
    Are you aware of this?
    http://en.toram.jp/information/detail/?information_id=4163
     
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  5. ÇHÛ su handsome

    ÇHÛ su handsome Member

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  6. Stray_Love

    Stray_Love Well-Known Member

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    If u registered the email in ur settings in game and not via google play then ya it'll b there. Id recommend sending a ticket to asobimo
     
  7. Lucifere

    Lucifere Angel of Rebellion Elite Member

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    Nothing personal chu but everything happens to you lol I remember one post thread of you too with technical probs xD
     

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