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Stuck at "Downloading new data" after creating character

Discussion in 'Toram Online In Game Issues / Device Support' started by Senshukin, Feb 8, 2019.

  1. Senshukin

    Senshukin New Member

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    Ok, so the upper downloading bar gets stuck at a certain point (see attachment). The bottom downloading bar loads, but the upper bar is stuck. I've tried quite a few fixes such as:
    -Reinstalling (5 times)
    -Turning my WiFi off and on
    -Rebooting my phone
    Please help me fix this problem because this seems like a really well made game and I really wanna play it. View attachment 51110
    EDIT: This thread was pointless. I just had to wait.
    .
     
    Last edited: Feb 10, 2019
  2. Red_Fox

    Red_Fox Master of the Ninja Kittens Elite Member Epic Member

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    just try again at a different time of day.
    most likely it's because the server is full.
     
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  3. Senshukin

    Senshukin New Member

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    I've tried it the whole day today and yesterday though...
     
  4. Amaymon

    Amaymon Well-Known Member

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    It could also be because of your internet connection. It really takes some time to download the data when you're new and your connection is pitiful. Yes, I'm talking about countries like Philippines and etc.

    Edit: as long as the lower portion is working, you should just patiently wait or continue it later when the connection is at peak.
     
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  5. TokiXKiru

    TokiXKiru Well-Known Member

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    What phone are you using? If you just installed the game and created char for the first time, if your phone cannot support Toram Online, this issue may surface :(
     
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  6. Senshukin

    Senshukin New Member

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    I'm using a vivo Y81. Idk how to check if thats compatible with the game or not. :(
     
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  7. Barzeft

    Barzeft Rain is soothing Elite Member

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    It's your connection not the phone because your phone is newer and has higher specs than my device I play on.
     
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  8. Senshukin

    Senshukin New Member

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    I'll just try waiting a little longer then. Thanks for the help, everyone.
     
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  9. TokiXKiru

    TokiXKiru Well-Known Member

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    Np^^ Glad to hear that you resolved the issue :)
     
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