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I lost my Account

Discussion in 'Toram Online In Game Issues / Device Support' started by Arcata, Nov 28, 2016.

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  1. Arcata

    Arcata Owo Super Likable Elite Member

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    I played Toram this morning.. and I wanted to play again this evening
    so I logged in but...
    it showed authentication failed and showed making new character screen
    I thought I can just log back in after making random character by going to menu-setting-account
    (I have my account connected to asobimo server)
    however, when I did that, only random character existed...
    Reinstall, reset, restart iPod...nothing worked
    and I sent email to aso...
    But......
    Anyone knows solution..?

    If Aso can't do anything...it's time for me to quit
     
    • Sad Sad x 8
  2. Alzarith

    Alzarith Elite Member Elite Member

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    Was it connected to an icloud account with password and email? you can recover it in that case :(
     
  3. Arcata

    Arcata Owo Super Likable Elite Member

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    The thing is... That account is now filled with that random character I created in order to login......
     
  4. Alzarith

    Alzarith Elite Member Elite Member

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    Sigh I don't know what to do except wait for asobimo
     
    • Sad Sad x 1
  5. Vivisiow

    Vivisiow Member

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    Idk,can I vouch yr character?o.o
     
  6. tukky

    tukky Well-Known Member

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    ouhhh sad it means bubye old acc ;-;
     
  7. Arcata

    Arcata Owo Super Likable Elite Member

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    vouch??
     
  8. Arcata

    Arcata Owo Super Likable Elite Member

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    hahaha.............nooo.....
    I had 5 characters ready.....
     
  9. Mafura

    Mafura Well-Known Member

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    When it shows that, close the app immediately and relog
    It's cause due to connection is weak

    Well since your case was different now, I assume you have to ask asmibo with clear evidence it's your account
    Example: like orb purchases
    Normally it will give you detail which things to provide
     
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  10. Norcelia

    Norcelia The hidden Fry Super Likable Elite Member

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    u usually can't login on an already used email and create an new account...
    if u have other mails registered on ur phone try to select those instead. (for me it was the first email I entered when I first created the account, even tho I changed the email for my aso account later on)
     
  11. Cinnam0n

    Cinnam0n Well-Known Member

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    clear toram's data then trying syncing your google account to google play
     
  12. Arcata

    Arcata Owo Super Likable Elite Member

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    how do I provide evidence..? will my youtube video do..??
    It's iPod....
     
  13. Arcata

    Arcata Owo Super Likable Elite Member

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    idk how it did that but it just registered new character on already registered email.......TwT
     
  14. Mafura

    Mafura Well-Known Member

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    I'm not sure about this game
    But normally if you have done in game purchase, just provide your receipt
    If you haven't done any
    I suggest you try to remember the day you make the account, the account holder email address which bonds with the account
    The specific item you had (provide as)

    If there is some sort of ID that will help (not sure is there any)

    P.S. Most importantly after sending it ispatient
     
  15. Arcata

    Arcata Owo Super Likable Elite Member

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    okie~
     
  16. Kyrie[MsKO]♥

    Kyrie[MsKO]♥ Well-Known Member

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    Futeki-kun!! Dont chu dare quitT3T
    Everytime u login, it save ur data online. Its save the last data u login, soo, u need to login everytime u play. Unless, u hv other acc... Remember, u need to login twice (idk why) soo the email confirmed in ur toram login. Mine actually like this, soo... Maybe happen to u tooT3T
     
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  17. RyeUshio

    RyeUshio The Blue Bull Super Likable Elite Member Epic Member

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    The problem arises when you use too many acct/alt on a single device. I don't have an alt for the fear that this may happen to me and also I don't need it.

    I still see your level 89 on my friendlist. I'm saying this to bring you hope.

    ^_^
     
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  18. Neon Saif

    Neon Saif Well-Known Member

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    Don't feel down, i am sure that u will get ur account back soon :rolleyes:
     
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  19. Arcata

    Arcata Owo Super Likable Elite Member

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    well...I used email I used for Arcata and new character creation appeared and got random named character
    Thanks
    I only had Arcata account on my iPod...
    Hehe not R.I.P. yet~ I don't know yet haha
     
  20. Gigu

    Gigu Active Member

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    Good luck Arca! Hope it isn't lost for sure.
     
  21. Arcata

    Arcata Owo Super Likable Elite Member

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    Aww~ Thank you~!!
    Let's pt together when I get my acc back~
    (tbh never had chance to pt with u while we were in same guild)
     
  22. Gigu

    Gigu Active Member

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    Okay! Focus on recovering it first!~
     
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