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I lost my Account

Discussion in 'Toram Online In Game Issues / Device Support' started by Arcata, Nov 28, 2016.

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  1. Arcata

    Arcata Owo Super Likable Elite Member

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    Asobimo still didn't send me any email... T^T
     
  2. Mafura

    Mafura Well-Known Member

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    Nuuuuu
    Bad Asibimo __[___[__ \(*^*\)
     
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  3. Arcata

    Arcata Owo Super Likable Elite Member

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    Still same xp
     
  4. Kameko Brown

    Kameko Brown Well-Known Member

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    Aw.. u need to get ur acc and reply my email.
    Bad beemo..
    Hope everything goes well
     
  5. Arcata

    Arcata Owo Super Likable Elite Member

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    Tha
    Thank you all~!!!
    @Haru119 Great tha thank you to you~!!!
    ^she helped me get my acc back >u<


    1 fun fact...
    Still no reply from aso lol
     
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  6. Zyonix

    Zyonix Well-Known Member

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    Congrats on getting the account back
     
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  7. Alzarith

    Alzarith Elite Member Elite Member

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    <3
     
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  8. BK

    BK The Best Elite Burger Known To Mankind Staff Member MODERATOR Elite Member Epic Member

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    Fill us in how Haru helped and the steps :p, it just might save a life someday
     
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  9. Neon Saif

    Neon Saif Well-Known Member

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    congrats

    yea, i wanna know too :rolleyes::rolleyes:
     
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  10. Arcata

    Arcata Owo Super Likable Elite Member

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    Well, he tried to re submit my acc to my email, but failed...
    So I gave other email and he moved that random character to that email
    And then I gave another email (I have 4 gmail ^^;; ) and he was able to move Arcata to that email :3
    I think I just got another lv 1 alt by this error... xp
    Now I have alt in a gmail, in a aso, and in a iPod.. :eek:
     
  11. WindSlash

    WindSlash Guardian Angel of Picos Elite Member

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    welcome to the confusing world of google acct switching.:v

    I am assuming you meant Haru logged into one of your gmail accts on his android device, then logged in your Arcata acct, which failed.

    So after that, he received the "new toram acct" you got reseted into and then locked that to another gmail acct.

    Then, he got another one of your gmails, he logged it into android, went in game and logged in Arcata acct, and was successful in locking it to that gmail.

    Is that what happened? o_O
     
  12. Arcata

    Arcata Owo Super Likable Elite Member

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    idk..
     
  13. ♣Black♣

    ♣Black♣ Well-Known Member

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    Try this next time. login to ur different account. then logout while choosing arcata acc. or login to your arcata account using email and pass. then logout while choosing arcata account.
     
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  14. Arcata

    Arcata Owo Super Likable Elite Member

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    Okie~
     
  15. Vivisiow

    Vivisiow Member

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    >this is more confusing then blacksmith stuff X.X
     
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  16. Haru119

    Haru119 Well-Known Member

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    You are half right and wrong. The way you described "locking into the gmail" isn't quite correct.

    Normally this also happens if you switch from an android to ios.
    [Guide for all]

    This method only works for accounts originally created with an android. For ios, the only access to your toram account is through the submission/creation of an asobimo account. I'll use (1-3)@gmail.com as an example.

    1. I logged into his account 1@gmail.com through gmail in my android's pre-installed account system. (Android settings>accounts>gmail)
    2. Test asobimo account log in function > enter user/password
      (1@gmail.com is what he previously claimed to be linked with Arcata but is actually linked with his new toram acc.) When this happened, it means Arcata is (1) linked with a different email address for asobimo acc or (2) has not submitted a asobimo acc yet. Therefore I asked Arcata for other email addresses.
    To clear things up, if an account is created through gmail before making an Asobimo acc, your data will be backed up. So either way if you can access your acc from the original device in which the acc was created, it can still be retrieved. This does not work for ios.
    If you suspect that you have or have not made an asobimo account already you can test this out by filling out the submit option. For whatever reason a pop-up tab states that you have already submitted an asobimo acc and is ready for game play, you may proceed to the next step.
    • So from there on if you're someone with multiple gmail accounts, you have to go through a process of trial and error.
      If a log-in fails it means the gmail has not been registered as an asobimo acc or you simply made typos in between.
    From the process of trial and error, his "new" toram account was linked to 1@gmail.com via asobimo acc. If you didn't understand that, it means he submitted 1@gmail.com to create an asobimo acc on his "new" toram acc. This brings me to the conclusion that Arcata is linked with either 2@gmail.com, 3@gmail.com or has not submitted an asobimo acc, but in his case he already has.
    Test whatever email address that you have in mind, eventually one of them will link to the account you desire for.

    As a result Arcata was linked with 3@gmail.com instead of 1@gmail.com (already linked with "new" toram acc) for his asobimo acc. Please do not get confused between the regular gmail via android and asobimo acc via game app itself. Keep a note to yourself so that you won't forget it.

    I'll take questions for anything you don't understand in this guide.
     
  17. WindSlash

    WindSlash Guardian Angel of Picos Elite Member

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    hence i said it was confusing xD
     
  18. Arcata

    Arcata Owo Super Likable Elite Member

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    But Strange thing is... This bug made my Arcata acc to be un tied from 1@gmail.com in aso server and made new character... However, Arcata acc was still connected in 1@gmail.com in google server so Hal tied it to 3@gmail.com and I was able to play it again :3
     
  19. kariin

    kariin Patience is a Virtue Staff Member MODERATOR Super Likable Elite Member Wiki Contributor Epic Member

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    moral of the story, iphones are linked to aso accts, whereas androids is linked to your google play + aso. so if you lose ur aso account, as long as ur toram is linked to the google play u link ur game to u can still pull ur lost game data ASSUMING u didn't switch between android n ios in mid gameplay. :)
     
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  20. WindSlash

    WindSlash Guardian Angel of Picos Elite Member

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    #foreverConfused :V
     
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