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BUG: Purchase Failed

Discussion in 'Toram Online In Game Issues / Device Support' started by Khia, Nov 19, 2015.

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  1. Khia

    Khia Well-Known Member

    Joined:
    Nov 19, 2015
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    Hi!
    So I spent a wee bit of money on toram last patch (and the bug's still here now) and was fairly happy with everything.
    then I logged out.
    when I logged back in, I was assaulted by an endless onslaught of pop ups (see below)
    Screenshot_2015-11-19-12-50-07.png

    So far I've re-installed toram, logged out, logged in, reset payment method on google play, uninstalled google play and services, deleted toram's cache, data files.
    deleted my entire devices cache and data files, deleted devices dalvik cache.
    cancelled auto renewal of my 30 day ticket, made a successful purchase (to try and make the game realize it's okay).
    the only way I've been able to get it to stop is by blacklisting google's IPs in the router (which disables all my paid software @.@)

    I've found 3 cases of people having this issue over the past 2 years online, all of which went completely unanswered.
    I've sent a ticket into support (but they never seem to answer >.>)

    so any forum goers had this problem? what can I do?

    any help would be super appreciated ^.^

    EDIT: there's potential that it was caused by a payment bug, that charged me twice for my purchase : /
    gonna contact support about that too
     
    Last edited: Nov 19, 2015
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