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Cant login and cant click on forgot password

Discussion in 'Toram Online In Game Issues / Device Support' started by Artist managements, Apr 20, 2020.

  1. Artist managements

    Artist managements New Member

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    This morning it said i need to update the app, but i the page instead showing buttons open and uninstall.
    I click open and the update wont happen.
    So i reinstall, and the update button appear on google play.
    I update.
    The app is reset and need me to tranafer data or make new char.
    I click login. But it said my login data is incorrect (error 012)
    Okay, its been a while since i login, the app was always on my phone for the past 3 years so i click forgot password.
    But the app said i didnt have internet connection (error 053), while i can stream movie and youtube nicely without buffering.
    Can you please help? I dont want to lose 2 of my 100s level chars, please :)
     
  2. Red_Fox

    Red_Fox Internet Pirate Super Likable Elite Member Epic Member

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    Red_Fox
    sounds like a server problem.
    try again later, and make sure your device doesn't switch from wifi to mobile, toram doesn't handle this well.
     
  3. Artist managements

    Artist managements New Member

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    whoa it worked like a charm. thanks my dude!
     

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