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  1. Rama Davana Martadiredja

    Rama Davana Martadiredja Member

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    How can I solve this? I've tried to do everthing, clear cache from both Toram and Google Playstore, clear data from both Toram and Google Playstore, use VPN, uninstall-reinstall, changing email account, but it's still like this, then I've tried to change my device, but it like this too, is it my wifi that have problem? Or is it my Asobimo Account? Please someone help me, I really want to play Toram Online again :(
     

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  2. kariin

    kariin Patience is a Virtue Staff Member MODERATOR Super Likable Elite Member Wiki Contributor Epic Member

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    never seen this issue before, have you tried contacting support on the official website? en.toram.jp/contact
     
  3. Rama Davana Martadiredja

    Rama Davana Martadiredja Member

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    No, I haven't try it yet. Because I don't know how to contact them. I don't know they gonna respond or not.
     
  4. kariin

    kariin Patience is a Virtue Staff Member MODERATOR Super Likable Elite Member Wiki Contributor Epic Member

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    doesn't hurt to try. they've responded to me every time i've messaged them.
     
  5. Rama Davana Martadiredja

    Rama Davana Martadiredja Member

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    It's the reply from customer support.
    Screenshot_2016-04-03-07-50-51.png
    What is that mean? It is an automated messege, are they gonna asnwered my question in the business hours?
     
  6. Groot

    Groot ┐('~`;)┌ Elite Member

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    it means theres gonna be another reply from them.. not an automated message regarding your issue
     
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