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  1. Princess Zal

    Princess Zal Well-Known Member

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    Iceah
    So this is happening and could be the end of Zal ;-; I've restarted cleared cache everything
     

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  2. Vulpixsi

    Vulpixsi AFK Queen Elite Member

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    Vulpixsi
  3. RyeUshio

    RyeUshio The Blue Bull Super Likable Elite Member Epic Member

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    Just incase you're unable to retrieve it, I'll see you in Isthmus again dude. ^_^
     
  4. xynce

    xynce Well-Known Member

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    The error code 963 generally occurred when try 2 install or update app n can be caused by corrupted cache problem or SD card crash.Hope this is helpful for u..

    METHOD 01 CLEAR ALL CACHE AND DATA
    Step 01. Go to “Settings” -> “Applications” -> “Manage Applications” and select “All”

    Step 02. Go to “Google Play Services Framework” and select “Clear Data” & Clear Cache to remove all the data.

    Step 03. Go to “Google Play Store” and Select “Clear Data” & Cache to remove all the data regarding Google Play Store.

    METHOD 02 UNINSTALL PREVIOUS UPDATES
    Step 01. Go to “Settings” -> “Applications” -> “Manage Applications” and select “All”

    Step 02. Go to “Google Play Store” and Select “Uninstall Updates” to remove all the data regarding Google Play Store.

    Step 03. “Restart” your cell phone > Open Google Play Store and Check if you still get the error message.

    METHOD 03 UNMOUNT SD CARD
    Step 01. Go to “Settings” on your cellphone -> “Storage” -> “Unmount SD card”

    Step 02. Now try to “download” or “update” the application that was causing a problem.

    Step 03. Go to “Settings” on your cellphone -> “Storage” -> “Re-mount SD card”
     
  5. xynce

    xynce Well-Known Member

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    If still not workng format ur phone or just buy new phone XD
     
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