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Unable to play after update

Discussion in 'Toram Online In Game Issues / Device Support' started by Lancebrat, Jan 28, 2016.

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  1. Lancebrat

    Lancebrat Member

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    Good day! im unable to play the game since yesterdays update. The screen say "Connection failure. Check your connections status and try reconnecting again. ....."
    Ive check my internet connection it seems fine. Ive already un-installed the game and cleared the cache but it is still the same. Anyone encountered this before? Any advice would help.Thanks
     
  2. detog

    detog New Member

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    I has this problem too :(
     
  3. Lancebrat

    Lancebrat Member

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    I manage to run the game now. What i did was un-install the game, clear cache and re installed it. When the game ask me about the account to use, I use my other gmail account and it works. Once inside the game i just logged out and used my main account. I dont know about others but this works for me.
     
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  4. Synonym

    Synonym Well-Known Member

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    Thanks for posting your own solution. Many people don't bother after fixing something. Hopefully this helps others!
     
  5. Lancebrat

    Lancebrat Member

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    It seems that this issue is still active. I hope others would post their solutions too.
     
  6. aang24

    aang24 Member

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    IGN:
    aang24
    I had this problem too, ive following ur way but still not works though
    i had same problem too, i've following your way but still not works though
     
  7. Lancebrat

    Lancebrat Member

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    Try to removed your Gmail account on your cp before you re install the game. Then add your gmail after installation before running the game. Some ppl say using VPN helps but im not familiar with that solution.
     
  8. izunagi

    izunagi Active Member

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    izunagi
    When i start the game, all i get is mixed up pixels and colors on my screen... the sound works tho. Using a samsung galaxy grand prime.
     
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